2024 Doordash didn

Doordash came to BBB’s attention in November 2015. A review of the company was done in January 2022. ... In June I realized they had never used it as they didn't know how, but had created a ... . Azmvdnow.gov espanol

2. Applying for the Card. First, you’ll need to navigate into your Dasher app and tap “Earnings” to apply for the program. Next, you’ll need to choose the Bank icon and tap “DasherDirect” under “Other” payment options. Afterward, their app will prompt you to sign up for the program.original story 12/11/2020 2:05 PM. A DoorDash driver has been sacked after she confronted a CVS manager at work for allegedly claiming she never received her food. The incident, which occurred in ...Find answers to frequently asked questions about topics like delivery issues, and payment questions. DoorDash makes you pay crazy fees for food. I live in a fairly small town that you can walk/bike to pretty much everything in 30 minutes for a majority of my orders. If you’re paying the fees for DoorDash and you truly are poor, then you shouldn’t be using DoorDash to deliver your food. Mar 28, 2023 · Go to the DoorDash app and tap on the “Orders” tab. Then select the “Help” option, and under the “Delivery Issues” tab, choose “Arrived late” if the order came later than expected. Follow the given prompts to contact DoorDash customer support. 5. Canceled Orders. On iOS, you can open the DoorDash app, click into Orders → Order History to see the receipt, refunded amount and refund issue date for the order. On Web, you can visit DoorDash.com, click the three lines on the left corner of the homepage and click into Orders. In Orders, you see your Order History and by clicking into the specific Restaurant ... For full identity verification, you will go through two sequential steps: Upload a valid government ID. Take a selfie to match the picture on the ID. For partial reverification, you will go through one step: Take a selfie to match pictures you have previously submitted to confirm your identity. If you fail any of these steps, you will be given ...Dec 12, 2020 · A DoorDash driver has lost her job after a video of her confronting a customer went viral on Reddit. The driver accused the customer of lying about not receiving their delivery. According to the Daily Dot, the incident took place at a CVS Pharmacy in Garner, North Carolina. The driver alleged that a manager of the pharmacy had reported to ... Apr 12, 2022 · Attracting more than 2.8 million views in three days, it shows a pile of orders supposedly being ignored by DoorDash drivers because the customers didn’t include a tip on their orders. “These ... Legitimate Doordash notifications will come from a valid @doordash.com or @trycaviar.com email address (example - “ [email protected] ” or “ [email protected] "). If you believe you received this notification but didn’t try to sign into Doordash on a new device, you should access your account and change your password immediately. We ...If you have any 1099-specific questions, we recommend reaching out to Doordash or Stripe directly. Doordash can be reached via phone at (855) 973-1040 or through their support team here. You can also view their Help Center for Dashers here. Stripe has a contact form: Stripe Express - Contact support. Aug 17, 2023 · January 17, 2023. Knowing the right DoorDash tips can make a big difference in your income. DoorDash has blown up in recent years, and it's still profitable in 2022. But if you just follow the official advice, you might end up working for less than minimum wage. Let’s not do that. You can get a great hourly wage by dashing — around $20 per ... Dashers must be 21 or older to deliver tobacco. II. TOBACCO PRODUCT DROP-OFF. When an order contains a tobacco product, the law requires you to verify the age of the customer before you hand over the tobacco product (s). You can only deliver tobacco products to a customer if the customer is 21 years of age or older.Notify 3rd party payments are reviewing my bank. Contact customer service, they only know to take out the manual and read it aloud. DoorDash owes me 2 weeks of salary. After that, I never sprinted in DoorDash again. I am still waiting for their payment to go to my bank. DoorDash should be penalized for not paying employeesPlease follow this link to report the issue in your DoorDash account or see how you can report it following the instructions below: Mobile app users Desktop users Mobile app users Select the order from the “ Orders ” tab Tap " Help " in the top right-hand corner Under “ Delivery Issues ,” select “ Order never arrived ” Find answers to frequently asked questions about topics like delivery issues, and payment questions. As a customer, DoorDash is so bad that they quit letting me request refunds. I had like 4 deliveries in a row that were prepared wrong or missing things. I didn't mind -too- much until I got food covered in something I'm allergic to, and DoorDash support decided that was the point to stop accepting my refund requests... We didn’t need to hand it to someone. I can’t find that anywhere in the guidelines. They ended up disconnecting the call on me. Against my better judgement, I left the order at the door. TLDR: Don’t scan the ID unless the customer hands it to you directly. If you do, you can’t cancel the order.3. DoorDash Delivery Scam. Here’s a more sinister and dangerous scam that involves a fake DoorDash delivery at your door. A woman in Ohio reported a suspicious group who came to her house for a DoorDash delivery. One individual claimed to have her order. The homeowner didn’t buy anything from DoorDash though.original story 12/11/2020 2:05 PM. A DoorDash driver has been sacked after she confronted a CVS manager at work for allegedly claiming she never received her food. The incident, which occurred in ...Recently (the last two weeks), I've received partial order fulfillment via DoorDash (contractors), even when I specifically didn't order "grocery delivery", just "delivery". Normally, my understanding is, ordering "grocery delivery", is an added expense, which requires additional payment, and also, generally, a tip to the driver / shopper.I keep getting doordash orders to my house that I did not order. I've received maybe 8-10 food orders to my home that I did not order from doordash drivers. Their delivery address is listed as mine but the name matches nobody at my residence. I've been in my home over 2 years and this just started happening. I've never even signed up for doordash.If your order was delivered, but had a missing or incorrect item, the quickest way to get help is by reporting the issue in your DoorDash account through this link or by following the instructions below: Mobile app users. Select an order from the Orders tab. Tap "Help" in the top right-hand cornerAt the restaurant The Dasher is on the way to you If the restaurant you ordered from had the message, "This store delivers its own orders" (either on its store page or in check out) then DoorDash is unfortunately not able to track your delivery. Please contact the restaurant directly. Mobile users Desktop users Mobile users:A DoorDash spokesperson allegedly clarified that the claims made in the video are false. On the other hand, this information was completely unconfirmed. But Newsweek later wrote that they contacted a DoorDash spokesperson, who literally stated: “The claims made in the video are false. The Dasher was removed for violating our policies – not ...DoorDash Dasher Support. Become a Dasher. About the Dasher Welcome Kit. The Welcome Kit is mailed to new Dashers who have completed their first delivery and have submitted the mailing address in Dasher app. This kit includes everything you need to get started Dashing! The Welcome Kit includes. How to request a Welcome Kit.This article is about what to do if you forgot to track miles when delivering for gig companies like Doordash, Grubhub, Uber Eats, Instacart and others. It focuses on the mileage tax deduction in the United States. Other nations have their own regulations and things may be different. Finally, this is not tax advice.Hello, We're writing to inform you that a DoorDash customer reported that they didn’t receive your following delivery: Date: 01/23/2020 Time: 09:56 PM Restaurant: Steak 'n Shake (174) (Columbus) We don’t know everything that happens on every delivery – if you did everything you could to get the customer their food please tell us here ...In order to become a Dasher, you’ll need to complete these steps: 1. Use this link to start signing up! Enter your email address, phone number, and zip code to register. 2. Submit your profile information (full name and password). 3. Select your vehicle type.Dec 11, 2020 · original story 12/11/2020 2:05 PM. A DoorDash driver has been sacked after she confronted a CVS manager at work for allegedly claiming she never received her food. The incident, which occurred in ... Jan 21, 2021 · 3. DoorDash Delivery Scam. Here’s a more sinister and dangerous scam that involves a fake DoorDash delivery at your door. A woman in Ohio reported a suspicious group who came to her house for a DoorDash delivery. One individual claimed to have her order. The homeowner didn’t buy anything from DoorDash though. I keep getting doordash orders to my house that I did not order. I've received maybe 8-10 food orders to my home that I did not order from doordash drivers. Their delivery address is listed as mine but the name matches nobody at my residence. I've been in my home over 2 years and this just started happening. I've never even signed up for doordash.Select the button with three lines [icon] on the top left-hand corner Select Orders and choose the corresponding order Select "Help" on the right-hand side Under “Order Issues,” select “Missing items” or “Items made incorrectly”, depending on the scenario Follow the prompts on the screen What are missing and incorrect items? Didn’t have the money to get food elsewhere as DoorDash refused to refund. We had just arrived back from holidaying out of state and had no food in the house. Kids were hungry so I thought I’d order pizza for delivery. No local grocery stores were open as it was nearing 10pm.For the Consumer app (iOS only): Download the DoorDash consumer app, log in using your Dasher account details, tap on the tab “Account”, and then tap on “Personal Information”. You will be able to update your phone number once you’ve completed the 2 Factor Authentication verification. Please keep in mind the verification process ... Didn’t have the money to get food elsewhere as DoorDash refused to refund. We had just arrived back from holidaying out of state and had no food in the house. Kids were hungry so I thought I’d order pizza for delivery. No local grocery stores were open as it was nearing 10pm.Overview. As a Dasher, you’ll receive ratings that help you track the quality of the services you provide on the platform. Some ratings are calculated on a “rolling basis,” so, as you dash, ratings from past deliveries will be replaced by ratings from more recent deliveries, while other ratings are calculated over all your deliveries.Mar 28, 2023 · The DasherDirect prepaid debit card enables DoorDash to pay its drivers quicker. Moreover, it offers several other benefits like cash back on gas, cash deposit, and free-of-fee operations. Moreover, Payfair and DoorDash offer an app to make the process even more convenient. Thankfully, it’s not difficult to use or get your hands on the card. 3. DoorDash Delivery Scam. Here’s a more sinister and dangerous scam that involves a fake DoorDash delivery at your door. A woman in Ohio reported a suspicious group who came to her house for a DoorDash delivery. One individual claimed to have her order. The homeowner didn’t buy anything from DoorDash though.For the Consumer app (iOS only): Download the DoorDash consumer app, log in using your Dasher account details, tap on the tab “Account”, and then tap on “Personal Information”. You will be able to update your phone number once you’ve completed the 2 Factor Authentication verification. Please keep in mind the verification process ... Doordash didn't have large as an option, only the individual size for 1-2 people. Postmates did have the large, but certain ingredients, onion for example, just weren't listed. The website itself obviouslly had the full correct menu and was charging exactly the same price as both sites. DoorDash then says my order will need to be canceled and transfers me to the dedicated department for compensation/refunds. Then, DoorDash say they are unable to process a refund because I canceled the order 46 minutes after placing it. I try telling them that I did not cancel the order, and I have screenshots to prove it. Agent disconnects. DoorDash dates back to 2013, beginning as a small delivery business in Palo Alto, California. In fact, its original name was Palo Alto Delivery, and its four founders created it to assist the lack of delivery drivers for restaurants in the area. Within a half an hour of going live with Palo Alto Delivery, the first order came in (per DoorDash ...A viral TikTok video has resurrected the debate about how much money food delivery app customers should tip before or after receiving their meals—if any at all. The video was posted Saturday and ...Hello, We're writing to inform you that a DoorDash customer reported that they didn’t receive your following delivery: Date: 01/23/2020 Time: 09:56 PM Restaurant: Steak 'n Shake (174) (Columbus) We don’t know everything that happens on every delivery – if you did everything you could to get the customer their food please tell us here ...I keep getting doordash orders to my house that I did not order. I've received maybe 8-10 food orders to my home that I did not order from doordash drivers. Their delivery address is listed as mine but the name matches nobody at my residence. I've been in my home over 2 years and this just started happening. I've never even signed up for doordash.January 17, 2023. Knowing the right DoorDash tips can make a big difference in your income. DoorDash has blown up in recent years, and it's still profitable in 2022. But if you just follow the official advice, you might end up working for less than minimum wage. Let’s not do that. You can get a great hourly wage by dashing — around $20 per ...Related Topics. DoorDash Food Food and Drink. 6 comments. Best. Dasher (> 1 year) •. The usual time for a refund of any kind is typically 3-4 business days so no weekends, also sometimes depends on your bank how fast you receive ur money. cheezymadman. Does this look like customer support? Issues comes from when a photo is stretched to fit a certain aspect ratio. Stretching/squeezing images to fit into the 16:9 aspect ratio will cause them to look distorted which will lead to a rejection. Why: Low resolution/blurry photos take away from the professionalism and visually appealing aspect of our platform.Aug 13, 2023 · A DoorDash driver was fired after a customer claimed they didn't complete a delivery, they then confronted the woman at her job. A DoorDash driver accosted a woman at her place of work after she purportedly claimed she never received her lunch, when he distinctly remembers bringing it to her. Apparently, there's a slew of customers on the app ... The forms are filed with the U.S. Internal Revenue Service (IRS) and, if required, state tax departments. A 1099-NEC form summarizes Dashers' earnings as independent contractors in the US. It’s provided to you and the IRS, as well as some US states, if you earn $600 or more in 2022. If you're a Dasher, you’ll need this form to file your taxes.50% off + free delivery on $20 orders with DoorDash promo code. Discount. 50% off. Minimum required. $20. Terms & Conditions. Limited time only. 16 recent uses. Show coupon. Trying to become Dasher but got problems signing up with email and phone matching. Okay so I’m trying to make some extra income fast besides being an Uber driver to help make ends meet and I’ve had some people suggest becoming a Dasher. I’ve read the pros and cons of the job seeing those who liked it and made good to money to those who ...Posted on Oct 5, 2022. A DoorDash customer went viral on TikTok after revealing that she now has to sign for her orders—after lying on the app repeatedly to receive free food. The video features ...A DoorDash driver has lost her job after a video of her confronting a customer went viral on Reddit. The driver accused the customer of lying about not receiving their delivery. According to the Daily Dot, the incident took place at a CVS Pharmacy in Garner, North Carolina. The driver alleged that a manager of the pharmacy had reported to ...FILE – The DoorDash app is shown on a smartphone on Feb. 27, 2020, in New York. (AP Photo, File) (NEXSTAR) – DoorDash recently announced it would be reinstating a company program that tells employees – including engineers, managers and top executives – to make one food delivery (or “dash”) a month. It turns out, not everyone was ...Doordash came to BBB’s attention in November 2015. A review of the company was done in January 2022. ... In June I realized they had never used it as they didn't know how, but had created a ...Call DoorDash - Request a Refund Over the Phone. You should call DoorDash customer service on 855-973-1040 and explain why you would like a refund. Please note that DoorDash can temporarily suspend their phone customer service if they’re experiencing a heightened volume of customer requests.do a chargeback on your credit card. jenniee12_01 • 4 yr. ago. Call your bank and cancel the transaction. •. I had doordash charge me twice, tell me there wasn't a double charge, refuse to look at the email with bank statements in it and was on hold for a half an hour. Says they are escalating the issue.Doordash couldn't be blamed for any alleged misconduct, the company argued in the filing earlier this year, because of Young's "status as an independent contractor, and not as an employee."If you believe that the contents of your background check are inaccurate or incomplete, you may contact Checkr, Inc. (the company that provided your background check to DoorDash) directly by phone at 844-824-3257 or by using the Checkr Candidate Portal. Q: My background check is 'suspended'. DoorDash does not track its drivers’ mileage. However, your DoorDash application may give you an estimate of the miles covered. Even still, the IRS does not accept these figures. However, there are other ways you can monitor your mileage and use the records to receive various tax deductions when filing your taxes. 9.4.STOP STEALING MY FOOD DOORDASH DRIVERS. I am going to cancel my dash pass and then delete the app off of my phone because this last order was the last straw. I gave a decent tip for the short distance this driver was going but instead of being professional and delivering my order as I ask. This driver completes the delivery and sends my calls ... DoorDash does not track its drivers’ mileage. However, your DoorDash application may give you an estimate of the miles covered. Even still, the IRS does not accept these figures. However, there are other ways you can monitor your mileage and use the records to receive various tax deductions when filing your taxes. 9.4.On iOS, you can open the DoorDash app, click into Orders → Order History to see the receipt, refunded amount and refund issue date for the order. On Web, you can visit DoorDash.com, click the three lines on the left corner of the homepage and click into Orders. In Orders, you see your Order History and by clicking into the specific Restaurant ...Trending Articles. What is Fast Pay? How do I add or update my bank account information? Dasher Guide to Taxes; When do Dashers get paid? How do I setup my direct deposit information to receive my pay?Issues comes from when a photo is stretched to fit a certain aspect ratio. Stretching/squeezing images to fit into the 16:9 aspect ratio will cause them to look distorted which will lead to a rejection. Why: Low resolution/blurry photos take away from the professionalism and visually appealing aspect of our platform.A DoorDash driver was fired after a customer claimed they didn't complete a delivery, they then confronted the woman at her job. A DoorDash driver accosted a woman at her place of work after she purportedly claimed she never received her lunch, when he distinctly remembers bringing it to her. Apparently, there's a slew of customers on the app ...Dec 12, 2020 · A DoorDash driver has lost her job after a video of her confronting a customer went viral on Reddit. The driver accused the customer of lying about not receiving their delivery. According to the Daily Dot, the incident took place at a CVS Pharmacy in Garner, North Carolina. The driver alleged that a manager of the pharmacy had reported to ... Sep 13, 2022 · It's tax time, and you didn't track your miles as an independent contractor delivering for Doordash, Grubhub, Uber Eats, Instacart, or others. Is it time to panic? Maybe you didn't know or think you needed to. Or perhaps you didn't realize you CAN claim your miles even when taking a standard deduction. All you know is… that's a lot of taxes ... Had my first person say I didn’t deliver their order. 4. 7. r/doordash. Join. • 3 yr. ago. First fraudulent customer. I asked them a few times while on the phone with them for an apartment number and they avoided the question and just told me the building # and how to find their door.Dashers must be 21 or older to deliver tobacco. II. TOBACCO PRODUCT DROP-OFF. When an order contains a tobacco product, the law requires you to verify the age of the customer before you hand over the tobacco product (s). You can only deliver tobacco products to a customer if the customer is 21 years of age or older.DoorDash and Gamestop. I did my first order for Gamestop Yesterday evening. I was shocked as I didn't know that DD and GME had a partnership now. The guy ordered FIFA 2022 on the Nintendo Switch. That had me thinking, has anyone else encountered that "Oh wow!Dashers must be 21 or older to deliver tobacco. II. TOBACCO PRODUCT DROP-OFF. When an order contains a tobacco product, the law requires you to verify the age of the customer before you hand over the tobacco product (s). You can only deliver tobacco products to a customer if the customer is 21 years of age or older. Recently (the last two weeks), I've received partial order fulfillment via DoorDash (contractors), even when I specifically didn't order "grocery delivery", just "delivery". Normally, my understanding is, ordering "grocery delivery", is an added expense, which requires additional payment, and also, generally, a tip to the driver / shopper.DoorDash has a specialized team that works to identify reports from fraudulent customers, so those will not count against Dasher accounts. Please note that our support team will not be able to provide any details regarding the violation. Q: Am I going to be deactivated?Overview. As a Dasher, you’ll receive ratings that help you track the quality of the services you provide on the platform. Some ratings are calculated on a “rolling basis,” so, as you dash, ratings from past deliveries will be replaced by ratings from more recent deliveries, while other ratings are calculated over all your deliveries.Find answers to frequently asked questions about topics like delivery issues, and payment questions. Happened to me called support and it was escalated. $86 still not paid. MichelleCrain13 • 8 mo. ago. I did 9 deliveries today that totaled $86.10 and it didn't load to my card after my dash ended and it's not showing in my earnings either.The quick fix is usually just to give the customer a refund or send another dasher to place another order. •. That makes total sense. Yeah, when I called DD customer service, it took forever for me to get through to anyone, and they just seemed eager to refund me and get rid of me. So that sounds really plausible. This article is about what to do if you forgot to track miles when delivering for gig companies like Doordash, Grubhub, Uber Eats, Instacart and others. It focuses on the mileage tax deduction in the United States. Other nations have their own regulations and things may be different. Finally, this is not tax advice.If you believe you have been improperly paid or a payment is missing: Login to your Dasher account and double check your bank account information. Be sure the account provided is a checking account, NOT a savings account. Double check the routing and account numbers provided are correct. Happened to me called support and it was escalated. $86 still not paid. MichelleCrain13 • 8 mo. ago. I did 9 deliveries today that totaled $86.10 and it didn't load to my card after my dash ended and it's not showing in my earnings either.

1. Use A DoorDash Mileage Tracking App. One of the easiest ways to track your DoorDash mileage is to use a mileage tracking app that automatically tracks how many miles you drive for DoorDash deliveries. DoorDash recommends using the Everlance app and actually partners with this mileage tracker. According to Everlance, Dashers save $2,200 per .... Lowepercent27s visa rewards credit card application

Make sure that has been checked. If it is not, you need to go through the whole process. If they sent a second one and it is not checked, there is a possibility that the IRS sees this as ADDITIONAL earnings, not a correction. Make sure the “Corrected” box on your corrected 1099 from Doordash is checked.There is no tax withholding on a 1099 form. Form 1099 does not list federal, state, or local income. Typically the only thing on the form is line 1: Nonemployee compensation. That line is a report of your payments as a self-employed individual. Doordash does not send multiple copies of your 1099 like they do a W2.We didn’t need to hand it to someone. I can’t find that anywhere in the guidelines. They ended up disconnecting the call on me. Against my better judgement, I left the order at the door. TLDR: Don’t scan the ID unless the customer hands it to you directly. If you do, you can’t cancel the order.If you believe you have been improperly paid or a payment is missing: Login to your Dasher account and double check your bank account information. Be sure the account provided is a checking account, NOT a savings account. Double check the routing and account numbers provided are correct. In order to become a Dasher, you’ll need to complete these steps: 1. Use this link to start signing up! Enter your email address, phone number, and zip code to register. 2. Submit your profile information (full name and password). 3. Select your vehicle type.Trending Articles. What is Fast Pay? How do I add or update my bank account information? Dasher Guide to Taxes; When do Dashers get paid? How do I setup my direct deposit information to receive my pay? For almost 3 weeks now, I keep contacting doordash and create tickets. But they always ask me to verify my info, and couple days later I get an email saying the ticket is closed. I creatimg couple tickets, but always the same result.do a chargeback on your credit card. jenniee12_01 • 4 yr. ago. Call your bank and cancel the transaction. •. I had doordash charge me twice, tell me there wasn't a double charge, refuse to look at the email with bank statements in it and was on hold for a half an hour. Says they are escalating the issue. Dashers must be 21 or older to deliver tobacco. II. TOBACCO PRODUCT DROP-OFF. When an order contains a tobacco product, the law requires you to verify the age of the customer before you hand over the tobacco product (s). You can only deliver tobacco products to a customer if the customer is 21 years of age or older. Jul 28, 2022 · Here, a DoorDash delivery driver in New York City in 2020. Alexi Rosenfeld / Contributor/Getty Images North America. A DoorDash spokesperson told Newsweek, "The claims made in the video are false ... DoorDash does not track its drivers’ mileage. However, your DoorDash application may give you an estimate of the miles covered. Even still, the IRS does not accept these figures. However, there are other ways you can monitor your mileage and use the records to receive various tax deductions when filing your taxes. 9.4.DD does not withhold any taxes. You are responsible for withholding 15.3% of your earnings to cover Medicare and social security taxes. You are considered both the employer and the employee so you must pay both portions 7.65% x 2 = 15.3%. Even though your earnings were below $600 meaning you won’t receive a 1099 you are still responsible for ... If you've been charged with an incorrect, missing or wrong item, but it's not your fault, you can create a DoorDash dispute on the Merchant Portal. Depending on the type of issue, DoorDash may charge 25% to 100% of an applicable item's costs, including tax, and subtracting commission paid. Avoiding these errors can improve your customer experience.I keep getting doordash orders to my house that I did not order. I've received maybe 8-10 food orders to my home that I did not order from doordash drivers. Their delivery address is listed as mine but the name matches nobody at my residence. I've been in my home over 2 years and this just started happening. I've never even signed up for doordash. Tap " Help " in the top right-hand corner. Under “ Delivery Issues ,” select “ Order never arrived ”. Follow the prompts on the screen to either select a resolution or chat with an agent who will help provide the best resolution for you.Dashers must be 21 or older to deliver tobacco. II. TOBACCO PRODUCT DROP-OFF. When an order contains a tobacco product, the law requires you to verify the age of the customer before you hand over the tobacco product (s). You can only deliver tobacco products to a customer if the customer is 21 years of age or older.Related Topics. DoorDash Food Food and Drink. 6 comments. Best. Dasher (> 1 year) •. The usual time for a refund of any kind is typically 3-4 business days so no weekends, also sometimes depends on your bank how fast you receive ur money. cheezymadman. Does this look like customer support? The quick fix is usually just to give the customer a refund or send another dasher to place another order. •. That makes total sense. Yeah, when I called DD customer service, it took forever for me to get through to anyone, and they just seemed eager to refund me and get rid of me. So that sounds really plausible.do a chargeback on your credit card. jenniee12_01 • 4 yr. ago. Call your bank and cancel the transaction. •. I had doordash charge me twice, tell me there wasn't a double charge, refuse to look at the email with bank statements in it and was on hold for a half an hour. Says they are escalating the issue..

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